Parts Specialist

# Parts Specialist Hot Job Lexus of Kendall - Miami, FL 33156## Description
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* Who We Are:

** Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our associates, located throughout our 4 locations:
Kendall Toyota, Lexus of Kendall, West Kendall Toyota and Lexus of West Kendall, make it our mission to deliver on every customer's expectation, one customer at a time!
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* What We Offer:

** Our associates enjoy competitive compensation and benefit offerings, among the best in the industry, and some of which include:
* 3 weeks of Paid Time-Off per year.
* Paid Holidays.
* 401(k) Retirement Plan with 50% Employer Match.
* Paid Health, Gap, Life and AD&D Insurance.
* Eligible for Dental, Vision, Short-Term, Long-Term, Voluntary Life Insurance.
* Paid Volunteer Time-Off Program.
* Award-Winning Wellness Program and Healthcare Premium Incentives.
* Employee Discounts.
* ASE certification reimbursement and paid continuing education program to further your career.
* Continued education, manufacturer hands-on and web-based training.## Qualifications We presently have an employment opportunity for a Parts Specialist  in one of our operations.  In this new role, the Parts Specialist sells parts to all customers, over the counter, through the shop, or on the phone.
** What are the day-to-day responsibilities?
*** Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
* Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
* Answers phone calls, providing price quotes and other information.
* Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
* Provides high level of service to internal and external customers.
* Pulls and fills orders from stock.
* Notifies Parts Manager of out-of-stock parts or shop materials that need immediate attention.
* Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
* Notifies the Service Advisor and the customer when special ordered parts have been received.
* Notifies the body shop when all parts have arrived and when they will be delivered.
* Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
* Follows up on back-ordered parts.
* Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
* Replenishes assigned inventory daily.
* Assists outside sales representatives with their orders.
* Makes sure all internal requests for parts are billed on service repair order.
* Ensures that all charge sales are signed by the customer.
* Ensures that all customers receive their copy of the invoice.
* Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
* Issues and tracks requested shop tools to Technicians.
* Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
* Sets up orders for daily shipment, delivery, or pick-up.
* Solicits assigned accounts by phone.
* Keeps front counter area clean and uncluttered.
* Participates in all training programs that are made available.
* Keeps current on new products and product updates.
* Maintains professional appearance.
** Position Requirements:
*** High school diploma or GED and one-year experience in auto parts sales.
* General computer and internet skills.
* Excellent communication and customer service skills.
* Advanced knowledge of automotive mechanics and repairs.
* Ability to operate general office equipment.
* Ability to speak and communicate clearly and effectively in English and Spanish.
* Advanced knowledge of automotive terminology.
* Must have a valid driver's license.
** Preferred credentials:
*** Completed and obtained Hazmat certification

Employment is contingent upon successful completion of a thorough drug and background screening to include MVR. Bean Automotive Group is an equal opportunity and drug free employer. All…