Specialist, Catering, FIFA World Cup

Specialist, Catering, FIFA World Cup 2026

Department: Tournament and Venue Operations
Employment Type: Fixed Term - Full Time
Location: Miami
Reporting To: Tathiana Rivera

At FIFA 2026, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 2026™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries:
Canada, Mexico, and the United States. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world.

• Support the implementation of a “food-safe” catering programme to all relevant user groups with a focus to Workforce and Volunteer groups.
• Work closely with internal departments (e.g., Workforce, Volunteer Management, Logistics) to align catering operations with shift patterns, meal windows, and service expectations for Workforce and Volunteers.
• Assist with the development and management of catering budgets, tracking expenses, analysing financial data to maintain cost control and achieve financial targets.
• Collaborate with sustainability initiatives, aiming to minimize waste, promote eco-friendly practices, and source local, sustainable ingredients.
• Contribute to centralized reporting efforts by collecting and updating key operational metrics, including meals produced, meals consumed, wastage levels, and incident reports.
• Assist in the development of centralized reporting to track key performance indicators.
• Support the monitoring, tracking, and updating of real-time changes to Banquet Event Orders across venues to ensure financial accuracy and optimized consolidation.
• Facilitate seamless communication between the centralized office and venue teams.
• Focus on supporting Workforce and Volunteer Management to deliver an exceptional tournament within the food and beverage experience.
• Support the non-competition venues, ensuring a commendable experience in areas such as airports while the Workforce and Volunteer teams assist in delivering an exceptional experience for our Teams and VVIPs.
• Participate in the preparation of post-tournament reports, evaluating catering operations for Workforce and Volunteers, identifying successes and areas for improvement, while providing recommendations for future events.

• Bachelor’s degree or similar level of higher education in Hospitality Management, Culinary Arts, Food Service Management, Data Analytics.
• Group Training Certificate or equivalent qualification.

• Minimum of 5 years of experience in Catering, Hospitality, Culinary fields, and/or Data Analytics (preferably within a Major sporting event or Stadium background).
• Multi-outlet catering management experience is essential.
• Proficient in reporting with experience in extensive Excel, Power
  
  BI, data management.
• Strong verbal and written communication skills.
• Strong organizational skills to handle multiple tasks, meet deadlines, and ensure smooth catering operations during fast-paced events.
• Excellent attention to detail.
• Customer‑centric approach and demeanor.

• Fluent in English. Spanish and/or French proficiency is a plus.

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.

The FIFA World Cup 2026™ will mark the first time that the tournament features 48 teams and will be hosted by three countries:
Canada, Mexico, and the United States. This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.