Accounts Receivable Clerk

Job Summary

The Accounts Receivable Clerk reports to the Office Manager and is responsible for the collection and maintenance of all charge accounts in accordance with company policy, using excellent communication skills to resolve A/R issues appropriately and effectively.

Non‑Exempt.

We are Alsco Uniforms. Since 1889, we have led the uniform and linen rental industry, serving over 350,000 customers in 13 countries. Our mission is to enhance every aspect of the customer experience. We value our employees and offer competitive pay, benefits, and career development.

• 401K Plan with Company Match
• Medical, Dental, Vision, FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non‑payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e‑mail, mail, or in‑person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries on time.
• Submit accounts to management for bad debt write‑offs.
• Fax or e‑mail invoices to customers for payment.
• Perform other tasks as required.

• May perform some of the other general office functions.

• Proficient with MS Office, especially Excel for aging and past‑due account summaries.
• Excellent written and verbal communication skills in English, particularly in telephone skills.
• Proven interpersonal skills and ability to work successfully in a team environment.
• Strong organizational and multi‑tasking skills; detail oriented.
• Ability and enthusiasm to undertake collection efforts diligently.
• Good understanding of general business operating procedures and proficient in data entry.

• Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

• Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot.

• None

Some business experience.

For a general description of benefits that are being offered for this position, please visit

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (including, but not limited to, status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classifications protected by applicable federal, state, or local law.

Revised: 04/08/2024