VAS Manager – LATAM & Caribbean

We are looking for a strategic and commercially driven VAS Manager to lead the development of Value Added Services (VAS) and guarantee products across the LATAM & Caribbean region. This role will act as the regional subject matter expert, driving product strategy, supporting commercial teams, and accelerating revenue growth through value-added solutions including intermodal and cargo insurance services.

The position requires strong business acumen, analytical capability, and the ability to collaborate cross-functionally to enhance commercial performance and network capability.

• Function as the source of knowledge and strategy within the region as it related to Value added services and guarantee products. Manage the support in sales calls with the agencies and co-construct the animation of the network.
• Increase VAS product sales development through LATAM & Caribbean Region.
• Administer, create, and analyze commercial reports towards identifying areas of opportunity for the sales team to pursue.
• Lead the network with inquiries to properly trouble shoot any potential setbacks and co-construct a robust training program for the network and new value-added services solutions.
• Develop and maintain VAS Revenue / Customer Database for value added services including intermodal. Generate and provide standardized reporting to all stakeholders as required.
• Proactively look to develop and implement strategy with both VAS Director and Commercial Managers to meet and exceed VAS product sales targets.

• Bachelor's degree required
• 4-6 years Industry Experience required
• Vast knowledge Value Added Service (VAS) product details, processes, and group systems management
• Extensive knowledge of Cargo Risk Management Assessment
• Knowledge of International cargo insurance terms and conditions.
• Interpersonal skills (effective in written and oral communication).
• Solid knowledge of the sales Process
• Logistics Industry knowledge with focus on commercial development
• Understanding of International Trade Markets
• Proficiency in Microsoft and Business Intelligence Platforms (QLIKSENSE, COGNOS)
• Proven Microsoft EXCEL skills with ability to analyze, validate and perform quality data in large data sets
• Strong analytical / problem solving skills.
• Ability to develop SOP’s and document workflow
• Strong work ethics and initiative
• Ability to multitask, make independent decisions, think quickly and work under pressure