Market Manager - Miami

Description

As a Market Leader, you are an entrepreneur at heart, passionate about building businesses within your market. You are the embodiment of what it means to be a host, serving as the representation of us to the host community. You exude the qualities that define a great host, inspiring others to follow your lead. You enjoy developing experiences for communities and individuals, driving growth across your market, and supporting local hosts in enhancing their business skills as they relate to their experience.

You demonstrate strong leadership ability, focusing on excellence, quality, and consistency for our hosts and guests. Even when you’re not present, you maintain a constant influence in every experience—articulating our vision to create unique and memorable experiences for our hosts and guests. As a Market Leader, you work with others to foster a community where everyone is connected and inspired to do their best work.

You are an entrepreneur who builds and scales businesses.

• You are an entrepreneur who builds and scales businesses.
• You are a strategic thinker and problem solver who uses data and local expertise to improve your market health
• You are a recruiter who attracts and nurtures talent.
• You are a connector who builds strong relationships within our company and the local community
• You are a role model who inspires excellence.
• You are a presenter who communicates effectively.
• You are a tastemaker on the pulse of understanding the best experiences in your market.
• You are a partner to the policy team, ensuring alignment with local regulations.
• You are a member of our quality team, upholding standards.
• You are a partner to the Community team, leveraging local expertise to advocate for the unique needs of our host community.
• You are an advocate for the authentic local perspective.
• You engage host, building lasting relationships and retention
• You work with host and HQ to drive engagement and demand
• Has a creative, curatorial eye, and a knack for trendspotting
• Has a sharp sense for identifying potential hosts, taste makers and experiences that represent the current cultural pulse of their city
• Is a natural culture connector and knows all the hosts in the market.
• Actively recruits the best hosts in the market.
• As a personal relationship with all local ambassadors in the market.
• Works with our agencies on sourcing needs.
• Strategic partnerships:
  Collaborate with local businesses and organizations to drive unique, high quality supply
• Market optimization:
  Identify new opportunities for growth and innovation with the market
• Host business support:
  Support hosts in developing their business skills, including marketing, operations, and CS
• Collaborate with hosts to provide personalized insights and actions that enhance performance, boost bookability, and maintain high-quality standards, driving overall market success

• 6+ years of experience in account management / sales
• Strong time management and prioritization skills
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Excellent communication skills and ability to communicate effectively with clients
• Experience building and strengthening relationships with external partners
• Comfortable performing data analysis and making decisions based on the results
• Available to travel to assigned markets (when business travel resumes)
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Hospitality/travel industry experience in the region is a plus
• Highly proficient in using CRM software - Salesforce experience is a plus
• Fluency in Spanish and English

• $90.21 – 95.27/hr W—2