Commercial Operations Site Lead - Miami, FL-Johnson & Johnson MedTech - Orthopaedics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn

more at  

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

** Job Function:*
* Supply Chain Deliver

** Job Sub*
* ** Function:*
* Warehouse & Distribution

** Job Category:*
* People Leader

** All Job Posting Locations:*
* Miami, Florida, United States of America

*
* Job Description:

*
* ** About Orthopaedics*
* Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle;

spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at

** We are searching for the best talent for
** Commercial Operations Site Lead to be  
** based in Miami, FL.*
* *
* Purpose:

** Lead, coordinate and delegate all responsibilities to the internal sales office team to support all goals. The sales support team has responsibility to develop and deploy strategies in collaboration with field sales to enable sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The team supports field sales management in achieving optimal inventory efficiency by applying advanced analytics.

This role is the liaison between Sales, Customer Service, Finance, and Supply Chain relative to end-to-end efficient order / purchase order management.

** You will be responsible for:*
* + Lead, coordinate and delegate all responsibilities to the internal sales office team to support all goals.

+ Inbound and systematically process all local inventory from field return authorizations utilizing system mapping and verification accuracy.

+ Partner with local field sales organization to deliver successful non-revenue activity completion through communication and visibility.

+ Inventory put away, replenishment and expiry management of all sales office assets.

+ Monitor day-to-day outbound metrics (OTS, OTC) and report to leadership at regular intervals

+ Drive strategic, technical, and tactical initiatives to improve efficiency and effectiveness across outbound operations.

+ Collaborate across J&J E2E supply chain partners;
Distribution Excellence, Planning, Transportation, Customer Service, Sales.

+ Coordinating support for final mile support thru pick, pack and shipping tools.

+ Benchmarking and implementing activities related to inventory par levels based on supply chain recommendations.

+ Check and maintain appropriate inventory of on hand to support local sales territory as well as completing inventory transfers for disposition or redeployment as needed.

+ Apply Lean initiatives to ensure continuous improvement by eliminating waste and improving bottom-line.

+ Lead the local onsite team to provide best in class service to our key customer partners by providing single point of contact for PO collection, AR365 and resolution of pricing discrepancies or other customer needed solutions.

+ Process warranty item returns and replacement, complete all necessary paperwork.

+ Initiate and control all expired…