Philanthropy Operations and Grants Manager at Confidential

On-Ramps is representing a confidential company with a substantial philanthropic portfolio that spans a diverse range of issue areas.

Our client is a confidential company headquartered in Miami that is actively building out its philanthropy team. The company's grantmaking program has invested significant philanthropic capital across a diverse portfolio of giving areas, including youth development, education, arts and culture, civil society, and health. Our client is actively building its grants management infrastructure to support and grow its impact, making this an exciting opportunity to join a mission‑driven team at a pivotal stage.

The Philanthropy Operations and Grants Manager serves as the operational foundation of the philanthropy platform, ensuring every commitment is executed with accuracy and care.

This role owns the end‑to‑end grantmaking lifecycle, the systems and infrastructure that keep the team running, and the data and reporting that allow internal stakeholders to make informed decisions and communicate impact. It brings a strategic perspective to shape how operations can drive greater impact, efficiency, and learning over time. The position is well suited for a detail‑oriented, analytical, and process‑driven professional who takes ownership of their work.

The successful candidate is comfortable with technology, eager to build and improve systems, and capable of translating data into insights. They will operate independently, exercise sound judgment, and maintain the discretion and professionalism required in a family office environment.

• Own end‑to‑end execution of philanthropic commitments, from approval through payment and close‑out, ensuring accuracy, timeliness, and strong internal controls.
• Manage a grants pipeline to ensure visibility and updated tracking of all active investments, including grants, gifts, sponsor ships, and amendments.
• Generate grant agreements, gift letters, sponsorship agreements, and amendments; engage proactively with internal stakeholders and grantees to finalize agreement details, including deliverables, payment schedules, and reporting requirements.
• Track payments over the course of grants to ensure partners have sufficient funds to complete grant deliverables.
• Serve as a point of contact for grantees on operational and administrative matters.
• Lead periodic reviews of the grantmaking lifecycle to identify areas of improvement, balancing compliance and risk‑management with effort required by staff & grantees.

• Serve as the primary administrator of the grants management system – owning configuration, data integrity, user access, and ongoing improvement.
• Play an active role in the evaluation and selection of the grants management platform, bringing a perspective on operational requirements and user experience.
• Proactively solicit feedback from internal and external users to ensure the system continues to meet evolving needs; manage relationships with external vendors to support updates and enhancement; research and recommend new tools that could improve workflow, visibility, and/or learning.
• Develop internal documentation, training, and onboarding for philanthropy staff.
• Provide troubleshooting and guidance for staff navigating the platform.
• Bring curiosity around technology and have a willingness to learn new systems quickly.

• Partner with program staff to scope reporting that is insightful and actionable.
• Define, extract, and analyze grants data to assess portfolio performance, surface trends, and support decision makers in making informed decisions.
• Produce clear, accurate, and well‑organized reporting for internal reviews and family‑facing communications, including written summaries.
• Use portfolio data to draw insights and make recommendations that can strengthen decision making and grantmaking practices over time.

• Develop and maintain operational policies and procedures.
• Review grant and contract records prior to payment to ensure legal, tax, and programmatic…