COO Cross: CIB Product and Business Activities Program Associate

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

This role sits within the Corporate & Investment Banking (CIB) Chief Operating Office and supports product governance, business initiatives, and reporting activities across the organization. The associate will play a key role in maintaining visibility into the product pipeline, supporting governance processes, and delivering insights through reporting and dashboards. This position offers a balanced mix of business exposure and business intelligence, with a focus on data-driven reporting, dashboard development, and stakeholder engagement.

• Support the execution of product governance processes, including intake, due diligence tracking, and ongoing monitoring of new products and business initiatives.
• Maintain and track the product pipeline, ensuring data accuracy, completeness, and timely updates across systems, databases, and reporting tools.
• Develop and maintain dashboards, reports, and presentations to provide clear visibility into pipeline status, key metrics, and governance outcomes.
• Analyze data and trends to generate actionable insights and support management decision-making.
• Work with structured datasets and internal databases to extract, validate, and organize information for reporting purposes.
• Partner with stakeholders across business, risk, and operations to gather data requirements and translate them into effective reporting solutions.
• Prepare materials for management and committee meetings, including presentations and executive summaries.
• Support adherence to governance standards, policies, and procedures through documentation, data validation, and follow-up activities.
• Assist in coordinating reviews, approvals, and stakeholder communications for new product and business initiatives.
• Maintain databases and document repositories for current and historical initiatives, ensuring consistency and usability of data.
• Identify opportunities to enhance reporting, improve data quality, and streamline processes through better use of business intelligence tools.
• Support audit, regulatory, and ad hoc requests by compiling accurate and timely information.
• Provide day-to-day support to the team and act as backup during absences, ensuring continuity of reporting, coordination, and key deliverables.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• 3-6 years’ experience in one or a combination of the following: project management, business analysis, reporting, operations, or similar roles.
• Experience with business intelligence and reporting tools (e.g., Excel, Power BI, or similar).
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Solid understanding of data structures and experience working with databases or large datasets.
• Ability to analyze data, identify trends, and present insights clearly and concisely.
• Strong attention to detail and commitment to data accuracy and integrity.
• Effective organizational and time management skills, with the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a cross-functional environment.
• Interest in learning about CIB products, governance processes, and risk frameworks.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Exposure to…