Director of Operations & Logistics

Director of Operations & Logistics Key Responsibilities

• Lead and optimize logistics, inventory, and operational processes to ensure efficiency, reliability, and compliance across all regions.
• Oversee international logistics flows — including U.S.–Mexico cross-border trade and ocean freight into LATAM — ensuring adherence to cold chain protocols and global regulations.
• Implement process improvement initiatives (Lean, Six Sigma, digitalization) to drive efficiency, scalability, and cost savings.
• Collaborate with Finance and Technology to integrate data, systems, and KPIs that connect operational performance to financial results.
• Manage vendor relationships and negotiate with carriers, brokers, and cold storage partners to optimize cost-to-serve and service quality.
• Champion a culture of accountability, teamwork, and continuous improvement, leading multicultural teams across borders.
• Drive automation and ERP/TMS adoption to enable real-time visibility and decision-making.

• 10+ years of progressive experience in Operations, Supply Chain, or Logistics leadership, ideally within multinational or large-scale environments.
• Proven track record managing ocean freight and cross-border logistics across the Americas.
• Strong experience in imports/exports, especially between the U.S., Mexico, and LATAM.
• Expertise in process improvement methodologies (Lean Six Sigma) and digital transformation.
• Background in the Food & Beverage industry and experience handling refrigerated or frozen products.
• Bilingual English–Spanish (Portuguese a plus).