Bookkeeper

Location

UHealth Tower

Schedule:

Monday - Friday 7:00am-3:30pm

• Oversee daily operations of the main cashier office, monitor staff compliance with policies and procedures related to cash funds and bank deposits in accordance with audit guidelines.
• Work closely with Controller’s Office, banking personnel and merchant services to research discrepancies, reconcile and resolve cashier posting errors, ensuring GL and FRS/DMAS accuracy.
• Inform management of cashier posting errors, resolution of errors and provide documentation for record keeping, training needs and evaluation purposes.
• Prepare and distribute cashier change fund bags, obtain written acknowledgement of receipt from each cashier.
• Open deposit safe each day, retrieve deposits made by individual cashiers.
• Prepare bank deposit for armor truck pick up, logging all deposit bags turned in by each cashier ensuring correct numbers.
• Prepare all required documents for the Accounting department per established policies and procedures.
• Receive change from the armor service representative once per week and make payment for change received the previous week.
• Conduct daily audits of large safe contents and complete audit log.
• Provide new hire and on‑going training related to Front Desk cashiering deposit functions and serve as a resource to all.
• Calculate patient’s estimated responsibility for POS 22 and POS 11, offer payment options, post payments in UChart and issue receipts.
• Reconcile all monies at end of shift and prepare deposits accordingly.
• Recognize internal and external customers in a welcoming, courteous and professional manner; respond to customer needs with empathy, patience and respect.
• Provide immediate service recovery and resolve customer problems using appropriate rationale.
• Meet customers’ expectations, address concerns and provide information needed to customers, including internal and external way‑finding.
• Reduce patient and family stress and increase patient satisfaction by actively participating in providing the best possible patient experience.

• Must function independently and make independent decisions consistent with departmental guidelines/objectives.
• High degree of dependability.
• Ability to work as an integral team member.
• Excellent customer service skills.
• Ability to show tolerance, sensitivity and high level of diplomacy when dealing with stressful situations.
• Proven experience with personal computers and Microsoft software.
• Excellent written and oral communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Knowledge of medical terminology preferred.
• High School Diploma required;
  Bachelor’s degree preferred.
• One (1) year relevant experience; experience in a bank or other healthcare related business office setting preferred.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:
Full time
Employee Type:
Staff