Coordinator, Food & Beverage

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This position is on – site in our Royal Caribbean Headquarters Miami 1050

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Silversea’s F&B Team has an exciting career opportunity for a full‑time Coordinator, Food & Beverage reporting to the Global Head F&B.

Silversea is seeking a highly organized and proactive Coordinator, Food & Beverage to support the day-to-day administrative and planning functions of our global F&B team. This entry‑level role is ideal for someone passionate about hospitality and eager to learn the inner workings of luxury cruise operations. The coordinator will play a key role in ensuring smooth communication, documentation, and coordination across various F&B initiatives.

1. Overview

• Provide comprehensive administrative support to the Global Head of F&B and the broader team.
• Assist in planning meetings, events, and managing project timelines.
• Support documentation efforts, including SOPs, menus, vendor contracts, and reports.
• Aid in onboarding processes, travel arrangements, and expense reporting.
• Track progress on key initiatives, prepare presentations, and compile reports.
• Support data analysis related to menu planning, costs, and guest feedback.
• Foster effective communication across onboard and land‑based teams.

2. People Management & Development

• Assist field teams with talent acquisition efforts, focusing on top talent.
• Maintain regional email groups and coordinate lists of specialists for open positions.
• Collaborate with operations administration to facilitate HR support and initiatives.

3. Product Standards, Projects & Documentation

• Collaborate with F&B Directors/Chefs to update operational standards, service guidelines, and policies.
• Create and update concept statements for new outlets and in partnership with the Corporate F&B Team.

4. Financial & Performance Analysis

• Distribute and help analyze monthly financial reports.
• Develop and distribute monthly KPI summaries, including PPP (People, Product, Profit).
• Maintain dashboards such as Medallia and Operations, updating quarterly summaries for all assessments.

5. Strategic Planning & Standards

• Regularly update the quarterly strategic plan and regional standards.
• Prepare quarterly summaries and reports to support strategic decision‑making.

6. Meetings, Conferences & Events

• Prepare agendas, presentations, and schedules for quarterly F&B conference calls.
• Document minutes and track follow‑up actions.
• Coordinate biannual Food & Beverage Conferences.
• Organize webinars and conference calls to support ongoing staff training and communication.
• Support negotiations and manage agreements with key vendors.
• Act as a liaison between field teams and equipment suppliers, exploring new trends.
• Organize quarterly council calls, prepare agendas, and circulate minutes for:
• Beverage Team
• Culinary Team
• Support regional F&B promotions to ensure full participation and alignment.

10. Administrative & Digital Platforms

• Prepare post‑visit reports and personnel/development plans.
• Manage monthly expense reports and travel calendars.
• Regularly update regional email groups.
• Maintain the F&B platform on SharePoint, ensuring effective global communication.

11. Training & Development

• Prepare quarterly summaries of F&B and Kitchen Managers in Training (MITs) and/or interns, tracking goals and progress.

12. Communication & Content Management

• Coordinate active participation and content contributions for the monthly F&B newsletter.
• Help develop content for concept statements, business development plans, and promotional materials.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job‑related duties assigned by their supervisor or management.

• Bachelo…