Quality Management Analyst

CORE JOB SUMMARY

The Quality Management Analyst 2 performs complex analysis, data validation, and verifies accuracy of analysis and all reports. Designs, plans, and produces reports and analysis to measure clinical quality measures and outcome measures that are monitored and published by external regulatory agencies, i.e., Centers for Medicare and Medicaid Services, Hospital Compare and Physician Compare. Collaborates closely with Credentialing, and IT to produce reports, monitor performance, and identify opportunities for improvement.

Maintains knowledge of industry trends in quality and outcome measures.

• Abstracts and analyze data to maximize productivity.
• Assists with the measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives.
• Maintains initial data, makes suggestions to solve data integrity issues as they arise, and monitors the addition of new data, analytics and reporting systems.
• Assists with the creation of customized and recurrent reports using data requested by senior management and conducts ad hoc analyses.
• Monitors quality and safety metrics.
• Produces reports and provides information for meetings, projects, and committees, inclusive of the preparation and distribution of regular reports from internal and external data sources.
• Validates data and information entered by staff.
• Prepares comprehensive documentation to support all related activities, inclusive of maintaining program documentation and files.
• Contacts regulatory agencies to research and clarify program rules.
• Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stay current.
• Cross‑trains on all functions related to the development, update, and maintenance of assigned decision support databases; inclusive of ongoing collaboration with the group's Database Technology Managers in all matters related to the documentation of database functions.
• Serves as a reliable resource to hospital staff, physicians, and patients on matters related data analysis.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.
• This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessary.

Education: Bachelor’s degree in relevant field required

Experience: Minimum 2 years of relevant experience required

Knowledge, Skills and Abilities:

• Learning Agility:
  Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork:
  Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency:
  Skilled in using office software, technology, and relevant computer applications.
• Communication:
  Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.  for additional information.

Job Status: Full time

Employee Type: Staff

Pay Grade: H9