Senior Director of Operations & Service Transformation
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-15
Listing for:
MASA
Full Time
position Listed on 2026-07-15
Job specializations:
-
Business
Change Management, Operations Management -
Management
Change Management, Operations Management, Project & Program Management
Job Description & How to Apply Below
MASA is seeking an experienced operations leader to join us as Sr. Director, Business Operations.
In this role, you’ll oversee four essential service functions—Billing & Collections, Consumer Services, Group Services, and Partner Services—while supporting operational performance, service quality, and organizational accountability across multiple teams and leaders. You’ll lead change management and modernization efforts, leveraging automation and AI-enabled tools to create tangible value.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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