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Utilities Customer Growth Strategy Lead
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-18
Listing for:
Accenture
Full Time
position Listed on 2026-07-18
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Accenture seeks a senior strategist to lead utility-focused service transformations. You’ll drive assessments, craft future-state operating models, and guide implementation across customer service and field operations. Strong stakeholder leadership and data-driven insight are essential.
You will shape roadmaps, coordinate cross‑functional teams, and deliver measurable improvements in customer experience and cost-to-serve, leveraging AI and conversational design where appropriate.
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