Account Manager II - Hybrid​/Tampa or Miami, FL

Overview

Aon is looking for an Account Manager II. Do you have experience in Commercial Risk? You may be a meticulous, organized professional who wants to apply your experience to our dynamic and engaging industry.

This is a hybrid role based out of our Tampa, FL or Miami, FL office.

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive team and are passionate about helping our colleagues and clients succeed.

The day-to-day responsibilities include:

• Partner with Account Executives on an assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client s renewal cycle to ensure a positive and productive client experience.

What makes this opportunity different is the combination of meaningful client impact and Aon s collaborative culture. You will work closely with colleagues across geographies and solution lines, leveraging Aon s tools and expertise to deliver great outcomes for clients, while benefiting from a supportive environment that prioritizes continuous learning, career development, and personal wellbeing.

• Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity.
• Facilitates the timely and accurate flow of information between clients and account team members, keeping all parties informed.
• Handles client open items lists and responds to client ad-hoc requests.
• Gathers and analyzes data and drafts assigned elements of stewardship reports and other presentations tailored to the audience and context.
• Actively supports and monitors the renewal process, engaging with account team members as necessary. May draft quote comparisons and is responsible for saving down binders, policies, and endorsements.
• Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure key processes are performed efficiently and with quality deliverables.
• Primary collaborator with Premium Accounting on client billing matters.
• Receives and handles routine and sophisticated coverage inquiries and endorsement requests.
• Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, workers  compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
• Monitors and follow-ups on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems.
• May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable.
• Ensures tools are understood and used. Performs related duties as assigned.

• 3+ years of insurance experience required (preferably in an Account Management role)
• Property & Casualty broker s license strongly preferred, or to be obtained within 120 days of start date
• Strong verbal and written communication skills and analytical abilities
• Ability to work well under pressure with attention to detail
• Team-oriented self-starter, with ability to organize, prioritize, monitor and control workflow deadlines and be flexible
• Proficient in Outlook, Microsoft Excel, Word, and PowerPoint (intermediate to expert level preferred)
• High school diploma or equivalent required
• Associates degree preferred
• Experience supporting complex clients is preferred

The salary range for this position is $70,000 - $84,000
. The actual salary will vary based on education, experience, skills, and abilities, as well as internal equity and market data. The salary may also be adjusted based on geographic location.

Benefits information provided is typical for this role and includes 401(k) with employer contributions, medical/dental/vision insurance, paid time off, holidays, vacation, sick leave, disability, life insurance, and otherANS and flexible benefits as applicable. Eligibility for benefits is governed by the applicable plan documents and policies.

Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated for your submission of a candidate. We comply with applicable law regarding fair chance hiring where required.

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