Lead, Product Development

Lead, Product Development

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group
. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Celebrity Cuises Product Development team has an exciting career opportunity for a full‑time Lead, Experience Development reporting to the Manager, Experience Development.

This position will be working onsite from Miami.

Position Summary: The Lead, Experience Development serves as the Product Owner for guest experiences, shaping the future of Silversea by transforming product vision into high‑quality, guest‑centric journeys. The Lead partners with cross‑functional teams to define, prioritize, and deliver innovative concepts across ships and/or destinations — ensuring every sensory touchpoint is seamless, intuitive, and aligned with the brand’s promise.

Based in Miami, FL, reporting to the Manager or Senior Manager of Experience Development, the Lead will oversee the day‑to‑day development, execution, and delivery of new concepts, experiences, activities, programs, and excursions for Silversea. They are responsible for translating the product vision into a seamless, thoughtful, and intuitive guest journey, while driving cross‑functional work streams to execute every sensory touchpoint flawlessly — considering everything a guest needs, sees, tastes, hears, smells, and touches.

The Lead must champion the guest experience in all they do, ensuring that products are operationally, technically, and financially feasible. They will lead effective workshops, craft detailed presentations, and develop compelling cases to influence critical decisions, align stakeholders, and foster collaboration with partners.

The ideal candidate combines creative thinking with critical analysis and problem‑solving skills, demonstrating strong leadership and relationship‑management abilities. They are comfortable navigating complex topics, even those in which they may have limited prior experience, and thrive in an iterative environment where flexibility and resilience are essential to success.

Essential Duties and Responsibilities:

• Take approved concept strategies and business cases and own them through launch — breaking them into detailed, actionable plans and driving cross‑functional execution to achieve the north star vision.
• Lead all aspects of experience ideation, development, documentation, and execution with cross‑functional partners including Design, Operations, F&B, Entertainment, Onboard Revenue, Revenue Management, Marketing, Finance, Procurement, Legal, and more.
• Create guest experience briefs and playbooks (in the form of detailed presentations) outlining the detailed guest journey and direction on each component needed to bring the vision to life.
• Serve as the primary source of the product vision and requirements for leadership, partners and stakeholders, ensuring they have a deep understanding of the intended guest experience.
• Partner with cross‑function teams to define the requirements needed to deliver the ambition and ensure every need to support the experience is being accounted for throughout development and execution.
• Work with partners to assess the operational, technical, and financial feasibility of the product, identify solutions to address any feasibility challenges, and drive the forums and material creation to gain alignment on the way forward.
• Identify opportunities throughout the development process to further the products being created.
• Lead the documentation, review, and approvals of briefs and any support material throughout the development process.
• Understand and deliver to the project management framework such as communicating…