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Head, AI-Driven Customer Success & Onboarding
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-07
Listing for:
Salt Digital Recruitment
Full Time
position Listed on 2026-08-07
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Director of Customer Success & Onboarding needed for a rapidly growing venture-backed technology company serving SMBs across North America. Reporting to the CEO, this leader will blend strategic vision with hands-on execution, building a high-performing team and owning key customer relationships.
You will design scalable onboarding programs, customer health dashboards, and AI-driven automations to scale revenue while improving retention, expansion, and activation.
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