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Senior Chargeback Strategy & Operations Leader

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Félix
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
    Business Analyst, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Félix is seeking a Chargeback Strategy & Operations Lead to own and optimize our chargeback function across merchant-acquirer and issuer sides. You will define representment strategies, establish evidence standards, and drive scalable playbooks while partnering with processors, networks, and issuing partners.

You will measure win rates, build dashboards, and identify automation opportunities, leveraging SQL and data insights to reduce losses and improve approvals.

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Position Requirements
10+ Years work experience
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