Product Strategy – Practice Management​/Revenue Cycle Management

The Product Strategy – Practice Management/Revenue Cycle Management role is an organizational leadership position. Reporting to the SVP of Product Management, the Product Strategy – PM/RCM leader will manage a team of product management professionals to execute on the development and tactical activities of building, releasing, and maintaining Care Cloud’s product. This key role is strategic, not tactical and other organizations will support the strategic efforts, however this role will not be supporting their tactical tasks.

The Product Strategy – PM/RCM role will establish and drive Care Cloud’s product strategy and vision, to ensure successful execution. This role will be responsible for managing the resources necessary to deliver world-class products that set Care Cloud apart from its competitors because of their quality, reliability, effectiveness, innovation and strong focus on client satisfaction. The successful candidate will have the ability to think strategically and execute methodically, and will proactively identify and resolve issues that threaten the organization’s ability to meet product development goals.

This is a staff management role, and as such this position will lead a team of product managers, providing guidance and direction to achieve Care Cloud’s vision in its existing and emerging markets.

As an individual contributor the Product Strategy – PM/RCM role will be focused on the market; understanding the needs, competitive offerings, and successful market drivers. Using these insights, this role will direct the evolution of existing products as well as work to expand the product-line with new products. Executing in this role requires a unique blend of business acumen and technical savvy, and the ability to create the big picture vision to drive Care Cloud’ design plan.

The successful individual must also enjoy spending time with our clients to understand their problems and find innovative solutions that will meet their needs and the needs of the broader market. This position will be measured by the growth of a products market, wallet share and by its margin. Communication is a key strength and focus for this role.

Care Cloud is the leading provider of cloud-based revenue cycle management, practice management, electronic health record (EHR), and patient engagement solutions for medical groups. Through its modern, intuitive, and integrated platform, Care Cloud is enabling healthcare organizations to achieve operational excellence while enhancing the patient experience. Care Cloud is helping thousands of physicians increase profitability, streamline workflow, and improve patient care nationwide, and currently manages more than $4 billion in annualized accounts receivables on behalf of its revenue cycle management clients.

Care Cloud is an equal opportunity employer.

KEY ABILITIES OF A SUCCESSFUL CANDIDATE:

• Ability to immediately dive deep to gain an understanding of Care Cloud product, our business, and competitive landscape
• Through intellectual thought leadership of the Product Management function, drive with rigor product development processes, in a results oriented partnership model
• Work closely and effectively with business groups (engineering, sales, marketing, and other internal teams) to deliver world-class products for Care Cloud
• Show continuous improvement by redefining and managing the product roadmap, setting and managing the right expectations with all relevant stakeholders including the senior leadership team
• Write market, functional and system requirements documents and ensure clear communication and coordination of requirements to the business and development teams
• Demonstrate ability to use hard data and metrics to back up assumptions and develop business cases and show ability to clearly communicate insights within PM teams and the business
• Work with other business partners to perform deep data driven analysis of businesses, to flush actionable insights and product requirements
• Work with the engineering team to define product release requirements and plans, and work with the engineering team to define product release requirements as well as release market plans
• Drive…