AmeriCorps Member Workforce Specialist

Job Details

Job Location:

Goodwill Main Plant-GWIMP
- Miami, FL 33142

Position Type:
Seasonal

Education Level: High School

Travel Percentage:
Up to 25%

Job Shift: Day

Job Category:
Human Resources

• Provide direct service to participants through career planning and job search support.
• Each member is responsible for tracking and documenting at least 15 hours of career planning and job search skills for a minimum of 20 assigned participants.
• Emphasis on helping participants graduate program goals, secure employment, or advance their careers.

• Deliver one-on-one and small-group career advancement sessions.
• Develop Career Success Plans for participants pursuing jobs or advancement.
• Monitor, document, and report participant progress with case notes.
• Connects participants to community resources, agencies, and post-secondary opportunities (referral to supportive services such as transportation, childcare, housing) and to workforce and career services (college, technical training, military, or employment).
• Conduct classroom instruction on goal setting, financial literacy, and career development. Facilitate workshops on job search skills, résumé building, interview preparation, and workplace professionalism.
• Provide individualized job coaching support through regular check-ins, goal setting, and motivational guidance.
• Perform other duties as assigned.

• Valid driver’s license.
• Must have a high school diploma or its equivalent.
• Has not enrolled more than four times in an Ameri Corps State or National Direct Program, or more than five one-year terms for VISTA programs or two terms for NCCC programs.
• Strong desire to serve
• Commitment to diversity, teamwork and self-development
• A desire to work with youth
• Basic computer skills, including Microsoft experience
• Bi-lingual (English, Spanish and/or Creole), a plus

• Problem Solving
  - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotionally charged topics.
• Technical Skills
  - Pursues training and development opportunities, striving to build knowledge and skills continuously, shares expertise with others.
• Customer Service
  - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks clearly and persuasively in both positive and negative situations; listens and requests clarification; responds well to questions; demonstrates effective group presentation skills.
• Written Communication
  - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Quality Management
  - Seeks opportunities to enhance and promote quality; exhibits accuracy and thoroughness.
• Diversity
  - Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment;
  Builds a diverse workforce.
• Ethics
  - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Organizational Support
  - Follows policies and procedures, completes administrative tasks accurately and on time, supports the organization's goals and values, and promotes affirmative action and respect for diversity.
• Planning and Organizing
  - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.
• Professionalism
  - Tactfully approaches others; reacts well under pressure; treats others with respect and consideration, regardless of their status or position; accepts responsibility for one's actions; follows through on commitments.
• Quality
  - Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to enhance performance; monitors own work to ensure quality.
• Quantity
  - Meets productivity standards; completes work promptly; strives to increase productivity; works efficiently and effectively.
• Safety and Security
  - Observes safety and security procedures; determines…