Account Manager - College of Public Health & Social Work

Job Summary

Assist the Director of Marketing and Communications in coordinating and executing marketing and communications projects to advance the strategic goals of the Robert Stempel College of Public Health & Social Work. The Account Manager collaborates closely with faculty and leadership, ensuring consistency with brand standards and university guidelines.

• Writes and edits stories as assigned; assists with the production and dissemination of printed and online materials, including e‑blasts, social graphics, flyers, advertisements, and annual report stories.
• Produces and publishes engaging social media content on Stempel College’s owned channels (Instagram, Linked In, X, Facebook); monitors conversations across all channels, engages with audiences, and analyzes and reports on performance metrics.
• Supports events hosted by the college (conferences, seminars, photoshoots, workshops, training); collaborates with Strategic Communications, Government & External Affairs on an as‑needed basis.
• Coordinates and supports staffing for photo and video shoots.
• Handles confidential and sensitive information with a high level of discretion and professionalism.
• Stays current on the latest trends, technologies, and emerging tools, including approved AI tools, and provides recommendations to improve marketing and communications efforts in compliance with university guidelines.
• Manages website content updates and publishing on the Stempel College and FIU websites through the content management system.
• Leads the planning and creation efforts of basic visual content for digital and print communications, including simple social media graphics, flyers, and collateral materials.
• Works closely with faculty, staff, leadership, and other internal stakeholders to gather information, develop content, and secure approvals; ensures content information and links are current and accurate.
• Manages multiple deadlines and shifting priorities in a fast‑paced communications environment; leads and conducts interviews with faculty, staff, students, or community members to develop clear, accurate and engaging stories.

• Bachelor’s degree in Marketing, Media/Public Relations, Communications or an appropriate degree and three (3) years of experience in a related field.

• Experience in content creation (copy, graphics, etc.) and social media analytics, including reporting performance and engagement on platforms such as Instagram, Facebook, Linked In.
• Bilingual (Spanish/English): written and verbal competence to translate documents and to communicate with a Hispanic population.
• Experience working with content management systems (CMS) to publish stories on college and university websites and make updates as needed.
• Familiarity with AP style and strong proofreading skills.

• Administrative

• $50,000 – $60,000

• Begin time: 8:30 AM
• End time: 5:00 PM

• Criminal background check

• Ability to travel internationally

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