Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Miami, FL

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Our agency has been proudly serving the Miami community since 1990 and expanded to Boca Raton in 2012. With a combined team of 20 dedicated insurance professionals, we are proud to be nationally ranked and top-producing year after year. Over the past 30+ years, we’ve celebrated our team’s success with incredible, fully-paid trips to destinations like New York, the Caribbean, Las Vegas, Quebec, and more—next stop, Madrid, Spain!

Rick Sanchez, our agency owner, is a graduate of Saint Thomas University, where he played Division I collegiate baseball. As a man of faith, Rick is passionate about making a difference in the lives of his team and clients. He’s an avid supporter of charities such as Boys & Girls Clubs of America and St. Jude Children’s Research Hospital.

Our office culture is all about family, respect, and collaboration. We focus on providing every team member with the tools, training, and support they need to succeed. By fostering trust, confidence, and accuracy, we ensure that our team members thrive professionally while also creating financial opportunities for their families.

We’re looking for candidates with strong communication skills, a positive phone presence, organizational abilities, and tech‑savvy to work within our systems. While being bilingual (English/Spanish) is a plus, it’s not a requirement. If you’re looking for a rewarding career in a supportive, growth‑oriented environment, we’d love to hear from you!

As a Customer Service Representative - State Farm Agent Team Member with Rick Sanchez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $60,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none