Customer Account Representative

Overview

Skillbridge Academy is a forward-thinking organization dedicated to building meaningful professional connections and creating opportunities that drive long-term growth. We specialize in developing strategic partnerships that strengthen our ecosystem, expand our reach, and support sustainable success across industries. Our culture values collaboration, professionalism, and continuous improvement.

• Manage and maintain assigned customer accounts with accuracy and professionalism
• Serve as a primary contact for client inquiries, requests, and account-related updates
• Provide clear information about services, processes, and account status
• Resolve client concerns efficiently while ensuring customer satisfaction
• Collaborate with internal teams to ensure smooth account operations
• Maintain organized records and documentation related to customer accounts
• Support account growth through consistent follow-up and relationship management

• Strong communication skills, both written and verbal
• Professional demeanor with a client-focused mindset
• Excellent organizational and time-management abilities
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving skills with attention to detail
• Comfortable working independently and as part of a team

• Competitive salary ($50,000 – $54,000 per year)
• Clear growth and advancement opportunities
• Skill development and professional training
• Supportive and structured work environment
• Stable full-time position
• Opportunity to build long-term career value