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Customer Service Rep Bilingual Event Manager / Planner

Guest Experience Ambassador — Arena & Events

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: The HEAT Group
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading sports organization in Miami is looking for Guest Experience Representatives to provide exceptional service to guests at the Kaseya Center. Key responsibilities include greeting guests, addressing complaints and concerns, assisting with ticketing issues, and maintaining facility knowledge. Candidates should possess excellent communication skills and previous guest service experience. Being bilingual in English and Spanish is a plus. This role requires flexibility for nights and weekends.
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