Customer Support Assistant

Park 6 Logistic is a dynamic and fast-growing logistics company committed to delivering operational excellence and strategic brand positioning within a competitive market. We believe that a strong brand presence is essential to long-term success, and we invest in talented professionals who are ready to contribute innovative ideas and drive measurable impact.

Our team thrives in a collaborative, forward-thinking environment where performance, accountability, and professional growth are at the core of everything we do.

Park 6 Logistic is seeking a professional and detail-oriented Customer Support Assistant to join our team. In this role, you will serve as a key point of contact between the company and our clients, ensuring seamless communication, accurate information handling, and exceptional service delivery. The ideal candidate is organized, proactive, and committed to providing a positive customer experience.

• Respond to customer inquiries via phone and email in a timely and professional manner
• Provide accurate information regarding shipments, schedules, and services
• Maintain and update customer records in internal systems
• Coordinate with internal departments to resolve customer concerns efficiently
• Assist in preparing reports and documentation related to customer accounts
• Monitor service requests and ensure follow-up actions are completed
• Support the operations team with administrative tasks as needed

• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and basic computer systems
• Professional demeanor and customer-oriented mindset
• Ability to work independently and as part of a collaborative team
• Strong attention to detail and problem-solving skills

• Competitive salary ($38,000 – $43,000 annually)
• Growth opportunities within a fast-expanding organization
• Skill development and ongoing training
• Supportive and team-oriented work environment