Entry-Level Customer Service Representative
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-03-08
Listing for:
Modalways
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
About The Role
Modalways is hiring an Entry-Level Customer Service Representative to assist clients with general inquiries and service-related questions in our Miami office. This position focuses on providing professional support and maintaining accurate documentation.
Responsibilities- Respond to inbound client inquiries via phone and email.
- Provide clear information about services and support processes.
- Document client interactions and updates.
- Coordinate with internal teams for issue resolution.
- Maintain accurate service records.
- Support onboarding of new clients when needed.
- High school diploma required.
- Strong communication and problem-solving skills.
- Ability to multitask in an office environment.
- Basic computer proficiency.
- Health insurance
- Paid time off
- Professional development opportunities
- Career growth within a technology-focused company
Employment Type: Full-Time, W-2 employee.
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