Inbound Agent

Job Description

About the Client:
Our client is a globally recognized supply chain management company that values professionalism, leadership, and a collaborative work environment. They support over 15,000 professionals across more than 250 locations worldwide and are part of the Fortune 500.

• Communicate with customers to coordinate international shipments while delivering outstanding customer service.
• Ensure shipping documents are sent promptly to customers or internal teams for customs clearance purposes.
• Perform accurate and timely data entry into the operating system.
• Track and trace import files as needed.
• Maintain compliance with company policies, government regulations, and customer requirements.
• Understand department workflows and identify opportunities to improve efficiency and processes.

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to follow written and verbal instructions accurately.
• Ability to work effectively with individuals at all organizational levels.
• Professional appearance and demeanor.
• Bilingual in English and Spanish required.
• Proficiency in Microsoft Office (Word and Excel).

• Job Type: Full-time
• Pay: $21.00 per hour
• Schedule:
  
  Monday to Friday, 8-hour shift
• Work Location:
  
  In person

CAREERXCHANGE, Inc. is an Equal Opportunity Employer (EOE).