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Customer Care Coordinator

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Cselitegetaways
Full Time position
Listed on 2026-05-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Description

We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure a smooth and positive experience – especially for those preparing for upcoming trips and experiences.

Key Responsibilities
  • Provide support via email, chat, and phone
  • Assist with updates, changes and general client inquiries.
  • Share helpful information related to upcoming plans and arrangements.
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions
Ideal Candidate
  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred.
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