Water and Sewer Customer Service Representative
Job in
Miami, Miami-Dade County, Florida, 33196, USA
Listed on 2026-06-02
Listing for:
Miami-Dade County, FL
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Minimum Qualifications
One year of experience as a Miami-Dade County Customer Service Representative 1; or high school diploma or GED, and two years of experience performing customer service functions are required.
Recruitment Notes
This is complex public contact work in receiving, handling, investigating, and adjusting complaints of customers of a county water and sewer utility. Work in this class involves responsibility for investigating and handling customer complaints and/or inquiries concerning water service and billing. Complaints may be received by way of the telephone, in-person, via the web, or by regular mail service. Incumbents may investigate these complaints and may also take applications for new services.
This customer contact is of significance in utility public relations. Although work is performed per established policies, it is not supervised in detail and a considerable amount of independent judgment is frequently involved. General supervision is received from an employee in a higher class and may consist of detailed field surveillance, customer service reports, consultations, and a review of reports.
Hours of operations are 8am - 5pm or 10am
-7pm, Monday to Friday. Bilingual (English/Spanish) preferred.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×