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Head of Customer Success — Scale Post-Sales in Cannabis SaaS

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Flowhub, LLC.
Full Time position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 200000 - 225000 USD Yearly USD 200000.00 225000.00 YEAR
Job Description & How to Apply Below

Flowhub, LLC. is looking for a Head of Customer Success in Miami. The role focuses on retention, building Customer Success playbooks, and coaching a junior team. This position allows real autonomy, demanding a proven track record in Customer Success within a SaaS environment.

The ideal candidate will connect Product Support with Customer Success, ensuring a seamless customer experience. This position offers a competitive compensation package with benefits including unlimited PTO and equity in a growing company.

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