Teller​/Customer Service Calle Ocho Branch

Job Category: Team Member

Requisition Number: TELLE
003595

Posted:
April 21, 2026
• Full-Time
• On-site

CALLE OCHO BRANCH
Calle Ocho Branch
4899 SW 8th Street
MIAMI, FL 33134, USA

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people‑first philosophy.

Member Service Specialist (Teller/Customer Service) in our Calle Ocho Branch

You will deliver exceptional service by assisting members with deposits, loans, and new account processing. You will assess member needs, provide tailored recommendations for SCCU products, and resolve any issues efficiently.

• Member‑Focused Mission: Be part of a not‑for‑profit organization that reinvests in its members.
• Flexible Schedule Options
• Career Growth: We prioritize internal promotions and offer on‑the‑job training.
• Member Service Specialist positions are eligible for a promotion at 12 months.

• Consistently demonstrate effective sales and service skills by meeting established goals.
• Consult with members regarding SCCU products and services and recommend additional offerings to meet member needs.
• Periodically serve as floor manager to assess walk‑in member needs, directing them to appropriate information sources while ensuring maximum lobby efficiency and minimizing wait times.
• Perform all aspects of transactions—including deposits, withdrawals, payments, and the sale of monetary instruments—to provide complete member service.
• Balance cash, monetary instruments, and daily work accurately to ensure member account integrity.
• Provide services for existing deposit and loan accounts, assisting members with transactions and account maintenance to meet and exceed expectations.
• Master and effectively utilize the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error‑free work.

• 6+ months of customer service and/or cash handling experience preferred.
• High School Diploma or equivalency required.

• Starting Salary: $17.91 - $18.97 per hour
• Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.
• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU‑paid insurance (short/long‑term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts.

• Saturdays on rotation 8:45 a.m. – 1:15 p.m.

Since 1951,
Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third‑largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.

As a not‑for‑profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—such as checking, savings, and loans—our focus remains on empowering our members and supporting their financial well‑being. With local decision‑making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.

At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member‑focused professionals to join our team and help deliver innovative financial solutions and outstanding service.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.