Cashier​/Receptionist

Cocoa Hyundai Cashier/Receptionist

At Cocoa Dealer Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Cocoa Dealer Group is absolutely critical to its success. Our promise is to keep delivering the same award‑winning service and value that our community has come to expect from our dealership through the years.

• Medical and Dental
• 401K Plan
• Paid time vacation
• Growth opportunities
• Family owned and operated
• Long‑term job security
• Discounts on products and services

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

• Experience with Microsoft Office suite is a plus
• Ability to communicate customers’ interests, needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

Entry level

Full-time

Other

Motor Vehicle Manufacturing