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Customer Service Representative
Job in
Miami, Miami-Dade County, Florida, 33101, USA
Listed on 2026-06-09
Listing for:
University of Miami
Full Time
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
University of Miami - - Responsibilities:
Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints;
Researches all inquiries to address any issues or concerns;
Refers concerns to other service areas/departments for follow-up, as needed;
Resolves routine and basic problems and communicates solutions or requested information to the customer or patient;
Keeps records of customer interactions, recording details of inquiries, complaints, comments, and final resolution in the applicable database
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