Client Services Representative

Job Overview

We are looking for a part or full time energetic and friendly receptionist who loves pets and their parents as much as we do. We are a friendly, small animal hospital looking for someone who has client service experience in an animal hospital. If you love to interact with clients, eat and work in a fun family atmosphere then this is the place for you.

• Ability to work mornings, evenings and weekends
• Customer/client service experience (preferred)
• Ability to work at a computer for long periods of time
• Clear communication
• Efficient in multi-tasking
• Love for the animals and the people who love them
• We are an equal opportunity employer

• Scheduling appointments and future appointments
• Using Avimark (PIMS) to document client interaction and communications
• Communicate effectively with the hospital manager, technician, kennel and DVM staff on all items related to patient/clients
• Greet clients and check them in for appointments
• Checking out clients when appointments are completed
• Responding to messages through multiple hospital platforms
• Communicate with local specialty hospitals as needed
• Give out lots of treats, compliments and pets to our furry friends who come to visit us

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.