AI-Driven MSP Customer Success Manager
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-20
Listing for:
Guardz
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Guardz, based in Miami, FL, is seeking a Customer Success Manager to own a portfolio of MSP accounts and drive retention and expansion through data-driven insights. This role will involve leading onboarding and adoption processes while utilizing AI tools to optimize customer success workflows.
The ideal candidate has over 5 years of experience in Customer Success or Account Management within the B2B SaaS sector, possesses strong analytical and communication skills, and is eager to build lasting partnerships with clients.
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