Miami Field Customer Success Pro – Ed
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-04
Listing for:
McGraw Hill
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, Bilingual
Job Description & How to Apply Below
McGraw Hill is seeking a Field Customer Success Representative based in Miami to support customer relationships and drive product adoption in higher education. The ideal candidate will have over five years of customer success experience and a Bachelor’s Degree.
Responsibilities include managing key customer relationships, leveraging KPIs for retention, and analyzing data to drive insights. Join a collaborative team where your insights will help drive innovation in educational solutions.
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