More jobs:
Strategic Customer Service & Account Leader
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-04
Listing for:
Happy Floors
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Happy Floors is looking for a Customer Service & Account Manager in Miami, FL. This role will oversee Customer Service operations, managing Senior Representatives and supporting sales initiatives. The manager will focus on maintaining customer relationships, improving service delivery, and coordinating between departments.
Applicants should have 5+ years in Customer Service, leadership experience, and familiarity with ERP/CRM systems like Great Plains and Zendesk.
The role requires being onsite with potential hybrid flexibility based on operational needs.
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