Bilingual Associate Client Support Consultant

Bilingual Associate Client Support Consultant – Client Onboarding Specialist

ADP is hiring a bilingual associate client support consultant for client onboarding. This is a hybrid position working 3 days in the office and 2 days at home each week.

As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP’s industry‑leading payroll and HR solutions after sale. You will build strong relationships with clients and seamlessly implement ADP’s technologies, ensuring clients are set up for long‑term success.

• Onboard Clients – create exceptional onboarding experiences for each product or service implementation.
• Implement ADP Technologies – analyze existing systems, interface requirements, and business processes to incorporate new tools and approaches.
• Partner Internally – collaborate with ADP associates in sales and customer service and exchange routine information with the client project team.
• Multi‑Task & Communicate – manage multiple time‑sensitive follow‑ups and projects simultaneously, sharing essential information with clients and internal teams.
• Adhere to a daily schedule and organize yourself to handle a high volume of inbound calls; daily phone time may increase during peak seasons.

• Prior experience is not required; training will be provided.
• Ability to work overtime hours during peak seasons.
• Fluent in both English and Spanish.

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.