Bilingual Customer Success Specialist; Onboarding & Growth
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-10
Listing for:
Way.com
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, Spanish Customer Service
Job Description & How to Apply Below
is seeking a dedicated customer support specialist to serve Way+ members across calls, emails, and chats. You will resolve concerns, guide members through benefits, and encourage feature adoption to maximize value of their membership.
You will be the voice of Way+, ensuring interactions strengthen partnerships and enhance overall customer experience. The role requires bilingual Spanish/English candidates and entails 4 days/week scheduling with early-morning hours in EST.
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