Strategic Customer Success Manager — Delivery & Growth
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-15
Listing for:
The Hackett Group
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
The Hackett Group in Miami, Florida is seeking a Customer Success Manager who acts as a crucial liaison between the Support Center and customers, ensuring a top-notch service experience. This key role involves developing strong customer relationships, managing crises, and overseeing operational details as well as project management.
The ideal candidate will excel in communication, have strong project and account management skills, and lead various customer-focused projects. Strong leadership and negotiation skills are essential for success in this role.
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