Bilingual Sales Representative, English/Spanish
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-21
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Responsibilities
- Instill confidence and loyalty in customers through thoughtful listening
- Simplify the explanation of customer bills, rate plans, and features of AT&T’s products and services
- Engage Tier 3 support (network and IT), third party vendors, and suppliers as needed
- Handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries, and pre-paid service
- Troubleshoot and resolve various customer-impacting issues
- Get customers up and running with the latest products and services
- Work a set schedule including breaks, lunches, and scheduled open time
- Call center or customer service experience
- Flexibility to work any schedule during hours of operation of 7:45am - 7pm Monday - Friday is essential
- Specific job assignments may require day, evening, weekend, or holiday hours
- Occasional overtime may be required
- Desire to work onsite in one of our call centers
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