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Enterprise Customer Success Lead: Adoption & Growth
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-27
Listing for:
Webcargo
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Business
Customer Success Management
Job Description & How to Apply Below
Webcargo is seeking a proactive Customer Success Specialist to own the post-onboarding lifecycle for enterprise accounts in NORAM/LATAM. You will drive user adoption, realize platform value, and coordinate with Sales, Product, and Operations to resolve complex issues.
You will lead trainings, monitor account health across time zones, identify expansion opportunities, and ensure a smooth transition from onboarding to long-term success. Fluency in English is required;
Spanish is a strong plus.
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