Concierge Customer Success Specialist | High-Volume Calls
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-04
Listing for:
HelloGov AI, Inc.
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Hello Gov AI, Inc. in Miami is seeking a results-driven Customer Success Specialist to join our on-site team. You will handle high-volume, direct outbound calls (about 200 per day) to guide customers through passport, visa, and registration processes with clear communication and care.
This role emphasizes a premium, concierge-level customer experience, retention, and rapid resolution of concerns. A 1+ year background in customer success or call centers and US work authorization are preferred.
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