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Client Success Specialist: PBM & Ops Liaison
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-07
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
Socket.dev is seeking a Client Success Associate to support the client relationship behind the scenes. You will liaise between the client success team and internal cross-functional teams, handling day-to-day account matters with accuracy, responsiveness, reliability, and professionalism.
You will engage in data-analytic tasks, update dashboards, and drive resolution from routine requests to more complex client needs, maintaining strong communication with stakeholders.
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