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Customer Experience Lead & Team Coach

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Opendoor
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 75000 - 105000 USD Yearly USD 75000.00 105000.00 YEAR
Job Description & How to Apply Below

Opendoor is seeking an Experience Advocate Associate Manager to lead a Miami-based team of Experience Advocates, delivering a world-class customer experience and coaching continuous improvement. This role reports to the Senior Customer Experience Manager and focuses on people, process, and cross-team collaboration to drive impact.

You will ensure high-quality support across channels, manage staffing, and embody Opendoor values while working in the Miami office.

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