Cruise Reservations Specialist: Upsell & Delight Guests
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-19
Listing for:
Norwegian Cruise Line Holdings Ltd.
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, Call Center / Support
Job Description & How to Apply Below
Norwegian Cruise Line Holdings Ltd. is seeking a call center associate to assist travel partners and guests with individual and group cruise reservations, share product information, and advise on sales promotions.
You will handle telephone inquiries, provide superior customer service, and employ sales techniques to increase revenue while ensuring a positive customer experience. A high school diploma is required and 0–2 years of call center or travel industry experience is preferred.
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