More jobs:
Global CX Specialist, Paris→Miami, AI-Driven Operations
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-22
Listing for:
Pelico
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Pelico seeks a Customer Experience Specialist to bridge Pelico’s platform with enterprise plants across America. You will start with a 3–6 month onboarding at the Paris HQ, then relocate to Miami to drive customer value and adoption with a small CX team.
You will own post-onboarding platform adoption, lead governance reviews, perform Level 2 troubleshooting using SQL and monitoring tools, and deliver targeted training to reduce knowledge gaps while shaping product roadmaps through customer
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