Customer Service Representative

Description We are looking for a Customer Service Representative to join a collaborative team in Florida. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, coordinating with internal partners, and keeping order activity organized in a fast-moving setting. The person in this role will help deliver a smooth customer experience by handling order-related tasks, responding to inquiries, and maintaining accurate records across business systems.

Responsibilities:

- Enter and review customer orders with accuracy to support timely processing and fulfillment.

- Respond to inbound customer inquiries and provide helpful service through phone and other communication channels.

- Balance competing tasks throughout the day while maintaining strong attention to detail in a busy work environment.

- Partner with sales, warehouse, and cross-functional teams to resolve issues and ensure a high level of customer satisfaction.

- Update customer profiles, order details, and related account information across multiple systems to keep records current.

- Prepare reports and complete administrative support work tied to customer accounts and daily operations.

- Learn company applications and internal processes quickly to support efficient service and order management.

- Contribute to a collaborative, team-focused atmosphere by communicating clearly and assisting where needed. Requirements - Bilingual communication skills in English and Spanish are preferred.

- Prior experience in customer service, call center support, or order entry is helpful.

- Ability to manage multiple tasks efficiently while staying organized and meeting deadlines.

- Strong verbal and written communication skills with a customer-focused approach.

- Comfort working across several software platforms, including Microsoft Office applications such as Excel, Word, and Outlook.

- High attention to detail and the ability to learn new systems and procedures quickly.

- Positive, team-oriented mindset with a willingness to collaborate across departments. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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