Concierge Support Specialist Passport & Govt Services
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-09-04
Listing for:
HelloGov AI, Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Hello Gov AI, Inc. in Miami is seeking a Customer Support Representative to handle high-volume outbound calls and provide concierge-level help with government service applications.
You will guide customers through passport applications, resolve concerns with professionalism, and contribute to customer retention while delivering feedback to improve processes.
This role offers benefits such as health insurance, parking, breakfast and snacks, PTO, and growth opportunities in a fast-scaling startup.
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