Customer Service Associate

Fresco y Mas - 18801 Southwest 117th Avenue - Responsibilities:
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.;
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.;
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.;
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.;
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.